Please familiarise yourself with the following important information:
- Financial Services Guide and online services
- Operation of Accounts and Access Facilities
- Lending Terms and Conditions
- Banking Package Terms and Conditions
- Insurance Product Disclosure Statements and Key Facts Sheets
- Foreign Exchange Services Terms and Conditions
The Financial Services Guide contains important information about the dispute resolution process, arrangements with third party suppliers and commissions and obligations in maintaining your membership.
In addition, several of the online services have their own terms and conditions. If you currently access these services or you are considering acquiring any of them, you should be familiar with these terms and conditions.
|SERVICE ONE Financial Services Guide||FSG|
|Bendigo Bank Financial Services Guide||BEN FSG|
|eLink terms and conditions||eLink T&Cs|
|BPAY terms and conditions||BPAY T&Cs|
|BPAY View terms and conditions||BPAY View T&Cs|
|eStatement terms and conditions||eStatement T&Cs|
The Operation of Accounts and Access Facilities details important information about how you can expect your SERVICE ONE Alliance Bank accounts and access facilities to be maintained along with your obligations in maintaining these.
|Operation of Accounts and Access Facilities||Op of Accounts & Access Facilities|
The Credit Guide lending terms and conditions should be reviewed if you are considering any SERVICE ONE Alliance Bank credit product, including loans, overdrafts or cards with a credit facility.
|SERVICE ONE Credit Guide||Credit Guide|
|Bendigo Bank Credit Guide||BEN Credit Guide|
SERVICE ONE Alliance Bank banking package products are designed for those Members who want a more complete banking solution. Select from the options below to review the terms and conditions for each of the package solutions.
|Pioneer Banking Package - terms and conditions (information for existing Members only)||Pioneer T&Cs|
|Wealth Manager Banking Package - terms and conditions||WMBP T&Cs|
The insurance Product Disclosure Statements (PDS) form part of the terms and conditions of your insurance contract with the insurer. Select from the options below to review the PDS for the insurance cover you are considering or currently hold.
|Fundamentals Home PDS, incorporating policy wording||Fundamentals Home PDS|
|Listed Events Home PDS, incorporating policy wording||Listed Events PDS|
|Accidental Damage Home PDS, incorporating policy wording||Accidental Damage Home PDS|
|Motor Vehicle PDS, incorporating policy wording||Motor Vehicle PDS|
|Landlords Insurance PDS, incorporating policy wording||Landlords Insurance PDS|
|Caravan Insurance PDS, incorporating policy wording||Caravan Insurance PDS|
|Boat Insurance PDS, incorporating policy wording||Boat Insurance PDS|
|Motorcycle Insurance PDS and insurance policy||Motorcycle PDS|
|Travel Insurance PDS and policy||Travel Insurance PDS|
|Essential Cover Loan Repayment PDS, incorporating policy wording||Essential Cover Loan PDS|
|Essential Cover Line of Credit PDS, incorporating policy wording||Essential Cover LoC PDS|
|**All insurance PDS resources should be reviewed in conjunction with the Supplementary PDS**||Supplementary PDS|
Insurance Key Facts Sheets
Insurance Key Facts Sheets are designed to help you easily compare cover options provided by different insurers.
|Home Building Policy Key Facts Sheet||Home Building Key Facts Sheet|
|Home Contents Policy Key Facts Sheet||Home Contents Key Facts Sheet|
SERVICE ONE Members can access a range of foreign exchange services through an affiliation with Western Union Business Solutions. Select the link below to view the terms and conditions associated with the various services provided.
|Foreign Exchange Services terms and conditions||Foreign Exchange T&Cs|
|More Information||Contact Us|