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Managing Financial Difficulty

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We can unexpectedly find ourselves in a situation where we are unable to meet our repayments and other financial obligations. We call this situation financial difficulty. The causes of financial difficulty can include sickness, unemployment, over commitment or impact by a natural disaster.

Finding yourself in financial difficulties, mortgage arrears or being unable to cope with your debts is stressful and traumatic. Don't try to cope alone. Use the free help and advice services that are available. Don't ignore the problems and hope they will go away - they won't. Do talk to us and to any other creditors - in many instances a temporary arrangement can be made quickly and efficiently over the phone. Alternatively, we may need to complete a more detailed assessment of your personal and financial circumstances to identify how we may be able to help you.

If you would like to apply for assistance, contact our dedicated team.

Phone: 1300 361 761
Email: support@serviceone.com.au
Postal address: SERVICE ONE Credit Control
75 Denison Street
DEAKIN ACT 2600

If you find yourself in financial difficulty, you should let SERVICE ONE know as soon as possible. We will be positive and do all we can to help you to overcome your difficulties.

The sooner you discuss your problems, the easier it will be for both you and SERVICE ONE to find a solution.

SERVICE ONE will give you straightforward information in plain English explaining how we can help you overcome your difficulties. With your cooperation, we will develop a plan with you for dealing with your financial difficulties. If you are experiencing any financial difficulty, contact us now.

Don't make promises you can't keep. It will make negotiation that much harder in the future. You are not alone. Removing the fear of a financial crisis should be an important priority for all of us. Unfortunately, crises will happen so it's best to have a sound budget and savings goals that can cope with life's emergencies.

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