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Contact Us

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Business numbers

BSB 801 009
SWIFT code (for international money transfers)
Find out more about International Money Transfers
CUSCAU2SXXX

Contact details

Contact us Use our online enquiry form
Email us support@serviceone.com.au
Phone us
Mon - Fri: 8.30am - 5.30pm
Sat: 9.00am - 4.00pm
Sun: 10.00am - 2.00pm
For overseas callers

1300 361 761
1300 361 761
1300 361 761
+61 2 6215 7100

Social media
Facebook
Twitter
LinkedIn


Like us at facebook.com/SERVICEONEhq
Follow @SERVICEONEhq
Follow linkedin.com/company/SERVICEONEhq
Visit us Locate a Branch
Fax us (02) 6215 7171
+61 2 6215 7171 (from overseas)
phoneLink
(24 hours account info)
1300 361 431
eLink Internet banking www.soalliancebank.com.au
Lost/Stolen Card Hotline
(Visa cards, MasterCards and rediCARDs)
Mon - Fri: 8.30am - 5.30pm
Sat: 9.00am - 4.00pm
Sun: 10.00am - 2.00pm
After hours phone number
After hours (for overseas callers)
1300 361 761
1300 361 761
1300 361 761
1800 648 027
+61 2 8299 9101
Access Code Service Help Line
For lost or stolen Internet and telephone banking access codes, unauthorised use of phoneLink or eLink or security breach

Mon - Fri: 8.30am - 5.30pm
Sat: 9.00am - 4.00pm
Sun: 10.00am - 2.00pm

1300 361 761
1300 361 761
1300 361 761
Write to us Locked Bag 1, DEAKIN ACT 2600
Compliments, suggestions and complaints Lodge online
rediATM locations Use the interactive locator on the rediATM website

Other useful contact details

QBE Insurance
MemberCare claims
1300 660 727
Cash Passport Help Line
For lost or stolen Cash Passports
1800 889 040 (Australia)
0800 555 5411 (Argentina)
0800 891 7948 (Brazil)
800 880 432 (Portugal)
0800 99 0517 (South Africa)
0800 0150401 (UK)
1 888 713 3424 (USA)
+1 954 838 8294 (other countries)
RediPOS Merchant Helpdesk
For RediPOS/point of sale support
1300 361 890
Card Services
For MyCard MasterCard support
1300 135 538