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Manage Your Accounts

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Below you will be able to access forms you will need to manage and maintain your SERVICE ONE Alliance Bank accounts. If you have any questions relating to the use of these forms or how to complete them, or you are unable to locate the form you're after, please contact the Telephone Response Centre on 1300 361 761.

Membership maintenance

Membership update advice (change of personal/contact details) alt Download form
Advice of Tax File Number/Australian Business Number alt Download form

Account maintenance

Application for a cheque facility alt Download form
Application to become a Signatory alt Download form
Third Party Authority to Operate alt Download form
Request for early withdrawal from Term Deposit alt Download form
Account Closure Request alt Download form

Internet/mobile and phone banking maintenance

Internet phone banking amendment request alt Download form

Card maintenance and transactions

Lost or stolen Visa/rediCARD alt Download form

Regular payment maintenance

Direct Credit Authority alt Download form
Direct Debit Cancellation/Amendment Request alt Download form
Transfer Order Authority alt Download form
Transfer Order Amendment/Cancellation alt Download form


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