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BPAY Bill Payments

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BPAY is a convenient way to pay your bills. This service is integrated within eLink Internet banking and phoneLink telephone banking. With BPAY, you can pay all your bills in one hit. Easier. Faster. Better. A summary of BPAY features is offered below:

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Pay bills timing Pay your bills immediately, future-date your payments or set up a recurring payment (non-variable CRNs).
Access to billers There are over 44,000 bills in the national BPAY network, including most councils, telephone, electricity and gas organisations.
Simple to use Once you've registered for eLink or phoneLink you are automatically registered to use BPAY.
BPAY by phone It's convenient, secure and as painless as paying bills can possibly be.
Call 1300 361 431, select the BPAY option and follow the prompts to pay your bills.
BPAY over the Internet Pay your bills within eLink Internet banking. This service can be accessed by clicking on 'Internet Banking' on the top right of this website. Once you're logged in, simply hover over 'Transact' and select the BPAY option.

Variable Customer Reference Numbers (CRNs)

A number of billers who list BPAY as a payment option have Customer Reference Numbers that are variable, that is, they change with each bill. This generally is a result of the biller wanting to be able to track payments relating to specific periods, bills or invoices. You should always check the CRN on your bill when making a payment to ensure that it has not changed. With billers that have Variable CRNs you will only be able to set up once-off payments through eLink Internet banking.

BPAY View - the newest addition to help you pay bills

BPAY View is a way for you to receive and view your bills through eLink. Once registered for BPAY View, you are able to view, pay and track payments at any time via one login, making the management of your bills easy. Imagine not having to worry about bills sitting around unpaid, BPAY View allows you to login from any secure environment to check for bills, schedule a payment, or pay them immediately through BPAY.

Why use BPAY View?

BPAY View gives you the convenience of having your bills sent to the secure environment of eLink and benefits you as:

  • It means never losing a bill again - you can view and pay your bills when it suits you, day or night.
  • The biller code, Customer Reference Number and amount to pay are pre-populated.
  • It gives you the ability to still pay your bills through any payment method the biller offers - BPAY is one easy option.
  • You can save, store and file your bills electronically - reducing the piles of paper in your home. You are still able to print out a copy of your paper bill for those times when you need it.
  • By saving on paper, BPAY View is an environmentally friendly option.
  • You can choose which bills you want to receive via BPAY View and if you decide that you wish to return to receiving paper bills it is a simple click to turn BPAY View off.

To get started, all you need to do is log onto eLink. After you have logged in, simply select the 'Other' option from the primary navigation and then select 'BPAY View'.

BPAY and BPAY View are registered trademarks of BPAY Limited ABN 69 079 137 518.

Getting started with BPAY and BPAY View... Almost too easy.

If you currently use eLink and/or phoneLink, you can access BPAY services right now. Just log into eLink and select the BPAY and BPAY View options from the menu or phone 1300 361 431 and follow the prompts to access BPAY services through phoneLink.

BPAY misconceptions - The truth of BPAY

BPAY is a much loved Australian payment method; however there are a lot of myths out there about the details of paying with BPAY.

Did you know?

Myth - It takes 3 days to ‘process’ BPAY payments.
Truth – BPAY payments are considered paid that day if you pay before the bank’s cut-off time during a business banking day.
Myth - You need the BPAY biller code and payment details every time.
Truth - BPAY remembers your payment details with most payments.
Myth - BPAY is an overseas owned multinational company.
Truth - BPAY is fully Australian owned.
Myth - BPAY stands for Bill Pay.
Truth - BPAY stands for Bank Pay.
Myth - When you need help with BPAY you need to talk with BPAY or the company you’re making the payment too.
Truth - For BPAY help, just talk to your bank.

So it’s no surprise that last year over 330 million payments were made using BPAY and that is it offered on over 45,000 bills.

Look for the BPAY logo on your bill and let BPAY give you payment peace of mind, every time. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY is right for you by reading the terms and conditions available from your Financial Institution.

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